SHIPPING & RETURNS
Shipping Policy
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products
All times and dates given for delivery of the products are given in good faith but are estimates only.
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For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.
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WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
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HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
- Email: laurence@laurenceandthemachine com
Return & Exchange Policy
To return an item, please email customer service at laurence@laurenceandthemachine. com to obtain a Return Merchandise Authorisation (RMA) number. After receiving
a RMA number, place the item securely in its original packaging, and mail your return to the following address:
Laurence and the Machine
Attn: Returns
RMA#
18 Company Street
Rishton, Lancashire BB14JR
United Kingdom
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use trackable method to mail your return
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REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to
process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed
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EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange
Please Note
«Sale items are FINAL SALE and cannot be retumed.
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QUESTIONS
If you have any questions concerning our return policy, please contact us at